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Refund Policy

Refund Policy

Last Updated: 06-01-2026

This Refund Policy applies to all software products and services offered by Drishti Technology and Services, operating under the brand name Dtssoft India, including but not limited to Attendance Notebook, My Club Notebook, GymNexo, and any other current or future software solutions.

1. Eligibility for Refund

  • Refund requests must be submitted within seven (7) days from the date of invoice.
  • Only payments made directly to Drishti Technology and Services are eligible for refund consideration.
  • Requests received after the 7-day period will not be eligible for a refund.

2. Refund Approval

  • Refunds are applicable only for first-time subscriptions or purchases unless otherwise stated in writing.
  • Any refund request will be reviewed to ensure it complies with this policy.
  • We reserve the right to decline refund requests that do not meet eligibility criteria.

3. Refund Process & Timeline

  • Once a refund is approved, the refunded amount will be credited back to the original payment method or bank account.
  • The refund will be processed within three (3) business days from the date of approval.
  • Actual credit time may vary depending on the bank or payment gateway.

4. Non-Refundable Cases

Refunds will not be provided in the following cases:

  • Requests made after 7 days from the invoice date
  • Subscription renewals, upgrades, or add-on services (unless agreed in writing)
  • Partial usage of services after activation
  • Customized development, integrations, or one-time setup fees
  • Termination due to violation of Terms & Conditions

5. Taxes & Deductions

  • Applicable taxes (such as GST) and payment gateway charges may be deducted from the refund amount as per regulations.
  • Refunds will be issued only for the net amount received.

6. Changes to This Refund Policy

Drishti Technology and Services reserves the right to update or modify this Refund Policy at any time. Changes will be effective once posted on our website.

7. Contact Us

For refund-related queries or requests, please contact us through our official website or authorized support channels.